To make a reservation please text us at 818 - 967 9042 with your preferred daycare and/or boarding dates. Feel free to send us a cute picture of your dog with it! :)

Intake process:
1. Fill out our intake form (found below) and send a signed copy back to us. Make sure you read and sign our cancellation policy on page 2 of the intake form.
2. Attach up to date vaccine records (required vaccinations: Rabies, DHPP, Bordatella, Leptospirosis, Canine influenza). Your dog must also be on a monthly flea preventative.
3. We will then schedule a call with you to discuss details of your dog's home routine, medical history, socialization, etc.
4. We will schedule a day care date (up to 4 hours/half day $28, or full day/up to 8 hours $40) prior to your booking to make sure everyone is a good fit and to make your pup comfortable for their upcoming stay or future daycare.

 

CANCELLATION POLICY (Beginning September 2022)

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Please keep in mind we are a small business with limited spots/reservations available to best serve you and your beloved pup/animal companion.

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It is important to understand that when forgetting or cancelling without giving enough notice regardless of reason, small businesses lose the opportunity to fill that reservation time and other clients waiting for a spot miss out. For the benefit and respect of all our clients as well as our family, reservations with CCBNB are subject to the following terms:

• All reservations must be paid in full in advance at the time you request booking. A reservation is not finalized until the payment is received and confirmed. 

• You may cancel your appointment with a minimum 5 day notice for a full refund.

• For a 50% refund a 48 hour notice is required.

• No shows or cancellations within the 48-hour window of your reservation starting date are non-refundable, regardless of reason. We do not offer COVID-19 exceptions.

• We do not offer any credits for future visits for any type of cancellations.

• Please note: additional charges may apply at the time of pick up if additional daycare hours, days or services were added to your pup's stay.

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​We appreciate your understanding and cooperation.

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Please Note: All new clients will be required to complete an intake form. 

It is available to download here to complete prior to booking.

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